Website standards and statistics

Click on the report below to find out more information about visitors to the website.

Website statistics

This report gives information about where our website visitors come from, how much time they spend on the site and how often they return. It also shows the most requested pages and how they get to the site ie search engine or bookmarks etc.

Helpful tips:

• Visits - any visit to the website during the time scale in the reports
• Unique visitors - these are individuals who visited the site during the report period. If they visit more than once during that timescale they are only counted once.
• Page views - a page view is recorded every time someone browses one of the pages.

Website availability
We aim to provide you with a 24/7 online council website available 99% of the time.

E-mails
We aim to respond to all e-mails within ten working days. If a full response is not available in that time, an acknowledgment will be sent, with details about when a full reply will follow.

Other site information
Please click on the site information link to find out more about our

• Disclaimer
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• Accessibility
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• Standards and guidelines