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Rats, mice, wasps and other pests


Owner or occupier of land

Owners and occupiers have a responsibility under the Prevention of Damage by Pests Act 1949 to keep their land free from rats and mice. In appropriate circumstances Tandridge can require owners and occupiers to treat rodent infestations and to carry out necessary works to keep their land free from rats or mice.

There are strict laws over the use of rodenticides which must be used in accordance with the manufacturers instructions to ensure that the treatment is effective and do not pose a risk to non-target animals.

The council has a free pest control service for domestic properties with rat problems and for some other pests depending on individual circumstances. For further details, please see below for the type of pest problem you have.

Request a pest control treatment online

Rats

All rat infestations in domestic properties within the Tandridge District Council area will be treated free of charge. Residents with an infestation in their house or garden should telephone on 01883 732998 to arrange a treatment.

Other pests including mice, squirrels, wasp nests, fleas, bedbugs and cockroaches

The Council may pay for the treatment of these pests where the resident can show that they are in receipt of the following benefits:

Residents receiving one or more of the above benefits should telephone Amenity Services on 01883 732998 to arrange a treatment.

If your pest problem is not a rat and you are not in receipt of means tested benefit you can contact Balcombe Pest Control directly on 01444 811916 to arrange treatment for pest control services at your own expense. See the section further down the page entitled Balcombe Pest Control Charges for further details.

Treatments

Tandridge is keen to ensure that the pest control contractor provides a high quality service. At the beginning of a treatment the resident will be given a form explaining how the treatment will be carried out and a description of the poison used.

Advice is also given on the nature of the treatment and any precautions that are necessary. Repairs or pest proofing is not included in the Council's service, neither can dead rats be retrieved from under floor voids, wall cavities or other inaccessible locations.

Charges for Balcombe Pest Control Tel: 01444 811916
(see notes above for details of when charges apply)

PestTreatment cost excluding VAT
Mice - initial survey and 3 treatments£44.93
Wasp nests
£40
For each additional nest£15
Fleas in:1-2 bedroom house£42
3- 4 bedroom house£70
5 + bedroom house£115
Ants£48
SquirrelsPlease ask for a survey and quotation
Cockroaches / pigeons / moles / Pharaoh's ants etcPlease ask for a survey and quotation
OtherPlease ask for a survey and quotation

Commercial, industrial or business premises should make their own private arrangements with any suitable contractor.

 

If you have any questions about the service or want to know more please click on frequently asked questions.

For further information please contact Amenity Services on 01883 732988 or email amenityservices@tandridge.gov.uk.
You can also call the 24 hour automated telephone information service on 08459 400 472.

Or you can write to us at:
Tandridge District Council
Station Road East
Oxted
Surrey
RH8 0BT

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