The Estate Management section is responsible for the effective management of the Council's housing stock. It also provides services to leaseholders who have purchased a former Council flat (i.e. where the Council has retained the freehold).
The staff:
Our objectives- To provide an efficient, friendly and accessible housing management service that reflects the needs and requirements of our customers, and to ensure the sustainable development of council estate as part of their communities.
Services to tenants and leaseholders include - estate cleaning services; central heating; complaints; debt counselling; estate management services; empty property management; garages; graffiti and vandalism; improvements; housing repairs; neighbour disputes; nuisance; rent payment; rent arrears; benefits advice; tenancy conditions; alterations by tenants; tenant consultation and tenants and residents associations.
Each council housing area has a Housing Management Officer who deals with all tenancy issues. If you need assistance, contact your Housing Officer who can arrange to visit you at home. If you don't know who your Management Officer is, please see the table below.
| Area No: | Management Officers | Telephone nos. | Areas covered |
1 | Anne Flury | 01883 732815 | Warlingham, Woldingham, Tatsfield, Chelsham |
2 | Deborah Monksfield | 01883 732812 | Caterham on the Hill & Fern Towers |
3 | Marilyn Heathfield or Louisa Eallett | 01883 732816 | Bletchingley, Burstow, Godstone, Horne, Nutfield, Outwood, South Nutfield, Smallfield |
4 | Susannah Wright | 01883 732814 | Blindley Heath, Oxted, Limpsfield, Hurst Green (part) Crowhurst, Tandridge. |
5 | Jacqui Sullivan or Andrea Banks | 01883 732817 | Godstone (part), Hurst Green (part) |
6 | Jane Marritt | 01883 732813 | Baldwins Hill, Lingfield, Dormansland, Felbridge, South Godstone |
10 | Dina Tolton | 01883 732862 | Caterham Valley, Whyteleafe |
You may wish to view our advisory handbooks on the following topics:
For more information on specific tenancy matters, please click on the links below:
Leaseholders
Information for leaseholders is provided elsewhere within this site. This provides details on the arrangements for those who occupy ex-Council flats on a leasehold basis, but where the Council retains the freehold and sets charges for managing the accommodation (e.g. for structural repairs and the upkeep of communal areas).
