Community alarm

What is a community alarm?
A community alarm is an easily installed unit, which is plugged into your telephone line, giving you a 24-hour access to a Care Centre. The Community Alarm Leaflet gives basic information on the services available.

How does it work?
The unit is supplied with a pendant, which can be pressed during an emergency, activating the unit and calling through to the Care Centre. In this case, at Tandridge, we use the services of Mole Valley District Council's Care Centre in Leatherhead.

An operator will talk to you to find out what is wrong even if you are unable to reach the telephone. Immediate action can then be taken to provide you with help, be it an ambulance, a doctor's visit or help from a relative.

How much does it cost?
Tandridge District Council make no charge for installation, but charges £3.70 per week (April 09) exclusive of VAT for equipment, rental and call monitoring.

In certain circumstances, a community alarm and other sensors are available free of charge for 12 weeks (e.g. to aid hospital discharge). More information is provided in the Community Alarm Telecare Discharge Project Flyer.

How do I join?
If you would like someone to visit you to discuss the Community Alarm Service and to give a free demonstration, please telephone the Community Alarm Team on 01883 716636.

Further information, including answers to the most frequently asked questions, is provided in our Community Alarm Information Leaflet

What other technology is available to help you remain at home?

The Council also provides a comprehensive telecare service, based on a community alarm with additional sensors e.g. smoke alarms, fall detectors,wandering client and extreme temperature detectors to name but a few. Please contact us to find out more.

For further general information on telecare, please click on the following link.

Telecare Made Easy

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